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Our Commitment to Privacy
Cashflow
Finance Australia Pty Ltd understands your privacy is important and respects
the confidentiality of your personal information.
This policy
outlines the practices adopted to protect any information you provide to
us. This policy complies with privacy legislation, including National
Privacy Principles.
Our Privacy Policy
We use the
personal information you provide to us, to conduct our business of providing
financial products and services, and to manage and develop the financial
service relationship we have with you.
Collection of Personal Information
Personal
information collected will depend on what Cashflow Finance service is
utilised. Information that may be required may include identity and
contact details for yourself and information about your financial and business
circumstances and history.
Disclosure of your personal information
Cashflow
Finance Australia Pty Ltd may disclose your personal information in certain
circumstances.
On
occasions, we may be required or authorised by law to disclose your personal
information, for example, to a Court in response to a subpoena or the Australian
Taxation Office following a direction issued under taxation laws.
We may also
disclose your personal information where you have consented to us doing
so. Your consent may be either through written or verbal authorisation or
if your discuss details of the relationship you have with us publicly with the
media.
Generally,
we do not disclose your information to a party outside Cashflow Finance
Australia Pty Ltd, unless that party is contracted to Cashflow Finance
Australia Pty Ltd to provide administrative services for and on our
behalf. This may include credit reporting agencies and government bodies.
Ensuring your personal information is up-to-date
It is
important to enable the efficient handling of your account, to update your
personal information if anything changes. It is important that all
details relating to your account are accurate, complete and up-to-date.
Security of Personal Information
Protecting
your personal information is a priority for Cashflow Finance Australia Pty Ltd.
All reasonable precautions to safeguard your personal information from loss,
misuse, unauthorised access, modification or disclosure are taken.
We have
employed a number of means to protect your personal information including:
- External and internal
premises security
- Restricted access to
personal information
- Maintaining technology
products to prevent unauthorised computer access.
Any
information no longer required for our business purposes will be destroyed
after 7 years.
Access to your information
You can make
a request to access the personal information we hold about you at any
time.
"Privacy
Officer"
Cashflow Finance Australia Pty Ltd
PO BOX 247
Brisbane Market Q 4106
In some
circumstances, we may refuse you access to personal information such as when
the information may relate to existing or anticipated legal proceedings with
you or where denying access is required or authorised by law.
If we deny your request for your file, an explanation will be given.
Disclosure of Personal Information to Overseas Recipients
Consent is
required from you to allow us to disclose any personal information to a foreign
country.
Cookies
When you
visit our website, our server attaches a small data file called a
"cookie" to your computer's memory.
Cookies are
pieces of information that may be transferred to your computer's memory when
you visit a website for record keeping purposes. Most web browsers are
set to accept cookies. However, if you do not wish to receive any
cookies, you may set your web browser to refuse cookies. We use cookies
to provide us with anonymous information on how people use our website and to
help us know what they find interesting and useful on our website. We do
not link this information back to your identity or other information that you
have provided to us. We do not store any information that identifies you
inside cookies.
Contact Us
If you would
like more information about the way we manage personal information that we hold
about, or are concerned that we may have breached your privacy and wish to make
a complaint, please contact us:
E-mail:
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Mail: please
attention "Privacy Officer"
PO BOX 247, Brisbane Markets Q 4106
Fax: (07)
3379 7510
Changes to our Privacy Policy
From time to
time it may be necessary for us to review and revise our Privacy Policy.
We reserve the right to change our Privacy Policy at any time. We may notify
you about changes to this Privacy Policy by posting an updated version on our
website www.cashflowfinance.com.au.
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